Advontemedia Inc.
https://advontemedia.com
Established November 1, 2009 | Updated May 15, 2018
Update Summary: Opt-In Policy
General Information
Advontemedia Inc. takes your privacy seriously. Please read the following information to learn more about our privacy practices.
This policy covers what personally identifiable information Advontemedia collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the https://advontemedia.com Web Site. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number.
This policy only applies to https://advontemedia.com and does not extend to the practices of other Web Sites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.
Contact Information
We invite you to contact us if you have questions about this privacy policy.
Our Internet address is https://advontemedia.com/
Advontemedia Inc.
42690 Rio Nedo Ste c
Temecula CA, 92590 USA
You may contact us by e-mail at support [at] {use our domain name and add the dot com}
You may contact us by phone on 1.951.256.4944
Dispute Resolution
Advontemedia Inc. is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently. Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors.
Information Collection
In Plain Language
We track the source of leads based on a thank you page google tracking pixel when our forms are utilized and we use remarketing to display our service ads to visitors of our site after their visit. We utilize customer service tools for visitors of our site to engage in chat about our services and use software to promote engagement and support to these users on our site and via correspondence following their visit when email has been provided by the user for messages.
Opt-In
We maintain a email newsletter for publisher tips and marketing communications. When we receive forms or inquiries about our services, we ask for explicit approval to be added to these list. Our marketing solutions vendor is NIMBLE (https://www.nimble.com/company/privacy/) and our company clients and marketing contacts are stored by this vendor. Our email marketing vendor is Mailchimp (https://mailchimp.com/legal/privacy/) and our customer service application also contains contact information is Zendesk (https://www.zendesk.com/company/customers-partners/privacy-policy/.) We also utilize Google, LinkedIn and Facebook for marketing campaigns to help deliver information we post to audiences that may be interested in our services. Each of these vendors have demonstrated their commitment to maintaining the privacy of data.
We are happy to completely delete the information we retain about you – just email service@advontemedia to request “Remove Me” and we will confirm using email as a primary key that you are removed from our platform tools althought it’s also easy to just unsubscribe anytime an automated email is sent using these platform tools. If you’ve had direct email communication with our staff, it’s possible we might reach out to contact you outside any campaign marketing effort as a courtesy or follow up in the course of business. David sometimes gets that lightbulb idea says to himself, “I wonder how so-and-so is doing, I better give her a call.”
21 Tips and Interest Forms
We use forms to collect contact information to provide information about our services on an occasional basis after initial follow up to all inquiries. Opt out anytime via the link sent with the email or to our service team just reply and ask us to take you off our follow-up status if a representative is checking in with you.
Cookies
Cookie Policy for Advontemedia:
What Are Cookies
Almost all professional websites utilize cookies, which are tiny files that are downloaded to your computer, to improve your experience and in many cases provide analytics and marketing information to website owners. This page describes what information is gathered, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
Cookies can be prevented by adjusting your browser settings. Please see your browser version help page to prevent cookies however, this may limit functionality to this and other sites. Additionally, you can clear cookies previously set within your browser. If you don’t want cookies, you can take steps to prevent them. We recommend using a browser in private mode and learning more here: allaboutcookies.org. Some services will not function if cookies are disabled.
Opt-Out link for Remarketing http://www.networkadvertising.org/managing/opt_out.asp
The Cookies We Set – For those technical folks that understand this stuff. And Facebook, you are quite the cookie monster; what’s up with all those cookies just to use your widgets. Google we understand controls the analytics and advertising so we can accept your batch of cookies.
ADVONTEMEDIA
Google – Universal Analytics
Intercom – Visitor Chat
Advontemedia primarily uses information for Google Analytics to determine the best return on our marketing efforts to reach publishers we feel may be interested in our services and to provide chat assistance during a website visit. We use Google to show marketing (usually display ads) to visitors who we want to remember the great value we provide magazine publishers and may target users across multiple devices using Google’s remarketing to visitor audience capabilities.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to identify initial queries and pages visited on our site. We use Google Adwords conversion tracking to measure conversion results for information requests.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, LinkedIn, Google+, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. We will probably have to add Instagram but we have held off since it’s our kids favorite social app and we are not targeting kids to become our customers. Although, they certainly know the value of digital content sources and we never see them with print magazines anymore so perhaps we need to be ready for these young publisher clients.
3rd Party Engagement Platforms
We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to utilize to collect data for analytics purposes when you visit our website or use our product. These partner agency tools use of our website and/or product and tracks our relationship so that we can improve our service to you. We may also use tools as a medium for communications, either through email, or through messages within our product(s). These include: Additional Marketing Automation & Support Tools with Agency Configurations for selected publisher instances, HeyOliver.com; vendor privacy: https://www.heyoliver.com/privacy-policy | https://www.heyoliver.com/GDPR , Chat engagement and onboarding Continual.ly; vendor privacy https://continual.ly/about/privacy/ , Knowledge Base Special Pages – Malcolm; vendor privacy https://malcolm.app/privacy, Service Desk – Zendesk; vendor privacy https://www.zendesk.com/company/customers-partners/privacy-policy/, Agency social media management.
Identity Theft Policy
Established Jan 2022: https://advontemedia.com/policy-identity-theft/
Information Recipients
Who has access to the information collected?
Ourselves and/or our entities acting as our agents or entities for which we are acting as an agent. We basically use our marketing and CRM systems like a magazine publisher does to keep subscribers engaged and seek new subscribers. The days of having a salesman and a briefcase making cold calls are officially over.
Information Retention
How long is this information retained?
We do not limit the retention of analytics data. Typically cookies set for remarketing are set for no longer than 60-90 days. And thus far, we purge just about the entire marketing file ever 3 years and start fresh with only people we have had previous communication.
Information we collect will not be sold to third party vendors. That’s just not our business model.
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